Privary Policy for Orbit X Change

Last updated: 1 May 2024

1. Introduction

Welcome to OrbitXChange (OTC). We recognize the importance of your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains the types of information we collect, how we use it, the measures we take to protect it, and your rights regarding your information. By using our app available on iOS, Android, and web platforms, you agree to the terms outlined in this policy.

2. Information We Collect

Personal Information: We collect personal information that you provide to us directly, which includes:

• Name: For identification and personalization purposes.
• Email Address: For account verification, communication, and marketing purposes.
• Phone Number: For account security and verification.
• Payment Information: Specifically, your USDT address and USDT chain, necessary for processing transactions.
• KYC Information: As part of our Know Your Customer (KYC) procedures, we may collect additional information such as government-issued identification documents, proof of address, and other information necessary to verify your identity.

Non-Personal Information: We automatically collect certain non-personal information when you use our app, including:

• Device Information: Such as device type, operating system, and unique device identifiers. This information is used for security purposes and to enhance your user experience.

3. How We use Your Information

We use the information we collect for the following purposes:

• Provision of Services: To provide and maintain our services, including processing transactions and managing user accounts.
• Improvement of Services: To understand how users interact with our app, allowing us to improve functionality and user experience.
• Marketing and Communications: To send you updates, newsletters, promotional materials, and other information that may be of interest to you.
• Security and Fraud Prevention: To monitor, detect, and prevent fraudulent activities and to ensure the security of our app and users.
• KYC Compliance: To comply with legal and regulatory requirements by verifying your identity.

4. Data Sharing and Disclosure

We do not share your personal information with third parties, except in the following circumstances:

• Legal Compliance: When required by law, regulation, legal process, or governmental request.
• Protection of Rights: To enforce our terms of service, protect our operations, or protect the rights, privacy, safety, or property of OrbitXChange (OTC), our users, or others.

5. Data Storage and Security

We store your data on secure servers and implement a range of security measures to protect your information, including:

• Encryption: Data is encrypted both in transit and at rest to prevent unauthorised access.
• Access Controls: Access to personal information is restricted to authorised personnel only, who require the information to perform their job functions.

6. User Rights

Access and Update:

• Users can access and update their personal information provided that they are logged into their account through the web client or the app.

Deletion:

• Users wishing to delete their personal information must submit a deletion request through the web client or the app. We will process such requests in accordance with applicable laws and regulations.

7.Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our app. These technologies help us:

• Understand Usage Patterns: To better understand how users interact with our app and to improve functionality.
• Personalised Content: To deliver tailored content and advertisements based on your interests and browsing behaviour.

Managing Cookies: Users can manage their cookie preferences through their browser settings. Disabling cookies may limit your ability to use certain features of our app.

8. Compliance with Laws and Regulations

We strive to comply with all applicable privacy laws and regulations. If you are located in a region with specific data protection laws (such as the GDPR or CCPA), you may have additional rights related to your personal information. Please contact us for more information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at
LIQUN TECH RESOURCES SDN. BHD
NO. 49, MEDAN LIM CHENG TEIK
10250 GEORGE TOWN PULAU PINANG MALAYSIA
leekok800@gmail.com
+60 124288066
We are committed to addressing your inquiries and resolving any issues to the best of our ability.